LJ Designs
My Work
As a UX design student, I am constantly working on new and exciting projects. My design portfolio showcases some of my most recent work and highlights my design process. Browse through my projects below to see my unique style and approach to design.
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The Ontario Network of Sexual Assault Centres was a project I worked on with three other group members. Our goal was to create a tool that Sexual Assault Centres across Ontario could use to support survivors of sexual assault. This project involved the creation of a mapping tool that would help staff at these centres provide better support to clients seeking public education and other resources.
The Prototype
Our goal for the design was to create a website that was quick and easy to navigate for staff but could also be used by SA survivors in the future. We took inspiration from the number of SAC websites we visited, and the OCRCC website.
Through our research, we found that it was difficult for SACs to find general information about other services and other SAC locations online.
The page pictured here, is the staff login landing page. This is where each SAC can edit their own information including service area, their hours, any relevant contact information, and their website link.
The Research
We conducted various types of research to lead us towards our final prototype.
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Library Research
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Interviews with SAC Staff
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Navigational tool survey
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User Testing
Here are some of our most interesting pieces of information we learned.
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Ontario.ca states that SAC services are only applicable to individuals 16+, however, the SASC receives a large sum of calls asking for youth resources which contributes to the long caller waitlist.
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The average SAC employee is an individual who is female-identified (16.7% staff are male at the SASC Waterloo Region, and 14.3% at the SAC Edmonton) and the age of staff ranges between 20 to 60.
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According to SAC staff, Brittany, Karley, and Peggy, the OCRCC website lacks accurate and up-to-date information regarding the locations of other SACs, their services, and catchment areas. Through interviews, it is obvious that this tool is used by SAC staff but not as much as it could be.